The outcome
Faster replies, fewer missed after-hours questions, and customers who feel answered.
Who it is for
SMEs that answer the same questions over WhatsApp, email, or web and lose leads when replies are slow.
What Aidavax does
We set up an AI assistant trained on your real FAQs and tone that drafts replies and handles common questions, with a clean hand-off to your team for anything complex. We tune it so it never over-promises and always knows when to pass to a human.
What you still own
You own every customer conversation and the final wording. The assistant drafts; your team sends or edits. You decide which questions it may answer alone and which always go to a person.
The first 30 days
Week one: we collect your common questions and reply patterns. Week two: we train and tune the assistant in a sandbox. Week three: we test hand-offs with your team. Week four: we go live on one channel with full human review on.